Business owners and CIOs who have never worked with a managed IT services company in Utah may have concerns about how it differs from an in-house IT model. Common concerns include questions about responsiveness, ease of use, and cost. Because these concerns often come from inaccurate and misleading information, many small and midsize businesses feel comfortable moving past their initial trepidation and find that a managed services model is the best option for their company. Here’s why.
Impersonal
Initially, many companies believe that working with an outsourced team for IT will make the process more impersonal. The idea of outsourcing a service makes many think of international call centers without a dedicated representative or the ability to meet face-to-face. They may assume their provider will only be able to offer advice during a scheduled appointment and will be unavailable during an IT emergency.
While some managed services providers may view your company as just another customer, we pride ourselves on our ability to build strong relationships with our clients. We use video conference calls and in-person meetings to ensure you feel respected and heard. Many companies offer managed services, but we think you’ll enjoy working with a trusted and personable IT services team that works hard to earn your trust and your business.
Complicated
If you’ve never had a dedicated IT team, you may think hiring a managed services provider will complicate your day-to-day operations. In fact, our team is happy to take many of your regular IT concerns off your plate by creating effective systems and digital security solutions. We believe that a proactive approach is the best way to prevent issues, and a quick response is the best way to address any issues that may pop up. The days of your employees troubleshooting their own IT issues will be over when you choose to work with a managed services provider.
A qualified and experienced managed IT services provider in Utah understands how important it is to keep things efficient. At INTELITECHS, we like to keep our clients in the loop about big-picture IT changes and improvements without using tech-speak or getting lost in the details. This simplifies the process and allows you to focus on other important responsibilities.
Expensive
Maintaining an in-house IT department is almost always more expensive than hiring an outsourced team. Your managed IT services contract consists of a monthly fee, not an hourly wage. This makes it much more affordable for companies who have fluctuating IT needs. It may also decrease the financial toll of IT emergencies. Instead of having to pay in-house employees overtime to fix the issue, you can trust your Utah managed services provider to handle it.
With outsourced managed services providers in Utah, you get exactly what you pay for. We don’t try to upsell our clients on products and services they don’t need because we understand how important it is for small and midsize businesses to stay on budget. We also make it easy to scale your services up or down when your company’s Utah IT services needs change.
