We have some great news to share: INTELITECHS recently acquired Total Cloud IT, so we will be working with many of Total Cloud’s existing clients to maintain and improve their company’s IT strategy. We’re excited to enter this new era for our company, and we plan to expand into serving a broader group of small to mid-sized businesses across the country.
Below, we answer some common questions about how our company offers managed IT services and what our clients can expect in the future.
What Can Clients of Total Cloud IT Expect?
You can continue to expect the highest level of client service, but you now have the opportunity to take advantage of our expanded offerings. INTELITECHS is a full-service managed IT services company that goes beyond cloud services to help our clients streamline updates and backups, improve security, and manage devices, all at an affordable price.
We are pleased to be able to augment our proven model of delivering managed IT services to a larger group of clients across the country. Our regional clients now have access to expanded cloud services, and at the same time, previous cloud services-only clients can now benefit from the more comprehensive services INTELITECHS offers in the areas.
Why Was INTELITECHS Founded?
When Jake Hiller and Eric Sessions founded INTELITECHS in 2011, their primary focus was to change the customer’s IT experience. IT departments are often slow to respond and only do what they think is best. After working in IT departments just like these, they vowed to create a better solution for their customers.
You should feel confident with your IT team, whether they are in-house or remote. Our team strives to offer the same high-quality service of an in-house IT department without the hefty price tag.
What’s a Managed Services Provider?
A Managed Service Provider is a team of IT professionals who focus on proactive vs. reactive support. IT security and efficiency is about more than required maintenance and the occasional software update. We focus on the overall health, security, and efficiency of your IT systems. This holistic approach to managed services for businesses considers how each component works to benefit the larger system.
What Services Does INTELITECHS Offer?
Our team offers the same services companies have come to expect from an in-house IT department. Thanks to our acquisition of Total Cloud, our clients have access to expanded cloud services along with our existing services. Many companies are pleased to hear that we offer comprehensive mobile device management, which is a necessity when employees are working from home or while on the road. We’re also here to help our clients choose or build hardware, manage servers, and monitor their systems 24/7.
IT security remains one of the most important concerns for any company. An IT emergency due to a cyber attack can completely cripple a business, causing unplanned downtime and the potential loss of data. Our comprehensive range of security services includes antivirus and encryption, firewalls, mobile device management, employee security training, and more. Most importantly, our managed detection and response approach stops threats before they pose a problem.
How Can I Learn More About these Changes?
Our recent news release is a great place to start. Current clients of INTELITECHS and Total Cloud IT can also reach out to our team with questions and concerns.
Are you a prospective client who wants to learn more about how we can help you to use IT to drive your business forward? Contact us to schedule a consultation.