Managed Services for Utah Businesses
What’s a Managed Service Provider (MSP)? A Managed Service Provider is a team of IT professionals who focus on proactive vs. reactive support. But what does that mean? Rather than only performing required maintenance and support, we focus on the overall health, security, and efficiency of your IT systems. At INTELITECHS, we truly bring a holistic approach to managed services for businesses in Utah, Arizona, Nevada, Idaho, Colorado, New Mexico, Wyoming, Oregon, and Washington.
Managed IT Services Provider in Utah
We know how frustrating, confusing, and costly it can be for business owners in Utah to manage their own IT services. We also know how expensive it is to employ an in-house IT department, which is where we come in. By outsourcing your IT to INTELITECHS, you’ll gain access to an entire team of trained technology professionals who are always here for you. Through a streamlined approach to IT, our team can help alleviate your stress, develop smooth IT infrastructure, and set you up for long-term security and success.
A Managed Service Provider like INTELITECHS is more than just a vendor, we’re a relationship-based, long-term IT solution for your business. Consider our team an extension of yours. Our priority is the uptime of your business- it’s our job to keep you up and running. By hiring INTELITECHS, you’ll pay a fixed monthly cost for top-of-the-line, customized, outsourced IT solutions.
- Increased Productivity for your Business
- Predictable Cost Structure for Managed IT Services
- IT Support that Grows With You
- Incredibly Fast Response Times
- You Get Access to Our Entire Team
Unlimited IT Support for Utah Businesses
Increased Productivity for your Business
Because our focus is your uptime and the overall health of your business, we are not limited to a set number of hours per month. This means we can focus on the health of IT systems, thus increasing the overall uptime and the general productivity of your team. Let us handle IT so you can focus on your business.
Predictable Cost Structure for Managed IT Services
We know IT costs can sometimes feel like a black hole of expense. With a Managed Service Provider like INTELITECHS, you have a fixed cost per workstation and server per month. Your costs are based on the number of computers and servers you have rather than trying to estimate how many hours you may needed to support your company. The result? A fixed monthly fee that’s easy to budget and adapts with your growing team. Our pricing structure is predictable, yet easy to adapt as needed.
IT Support that Grows With You
One question we hear time and again is “How much IT support do I need for my Utah Business?” This question applies whether you have an in-house team or you are outsourcing your IT needs. The MSP model makes this easy because tech support is based on your number of workstations and servers. This model scales up or down as your business grows or shrinks, providing the support you need no matter the size of your company.
Incredibly Fast Response Times
Response times are critical for success in resolving technical issues and ensuring uptime. At INTELITECHS, we have a dedicated team who is ready and available to assist your staff with any issues that arise. Each account also has a dedicated account manager who is available for support and overall account management. The reliability and responsiveness of our team is one reason so many clients form a long-term relationship with INTELITECHS. We’re proud to serve business clients in Utah and surrounding states.
You Get Access to Our Entire Team
One major obstacle for small business is finding the right IT staff to fit your needs. By outsourcing your IT department to a Managed Service Provider like INTELITECHS, you’ll gain an entire IT team for less than the salary of single employee. We take away the headache of managing an IT person and give you a team of experts who are excited to help resolve your issues.
Maintenance is one of those things that no one wants to do but is critical to ensure workstations are running smoothly. Security patching is also a critical component that is often overlooked or missed when managing IT systems. We help you automate these tasks to ensure your workstations running smoothly and have the security patches needed to keep your systems safe .
We know how devastating technology failures can be for your business, which is why our automated tools monitor your systems 24/7 to ensure maximum uptime.
As the primary method of global communication, smooth email administration is critical to the success of any Utah business. Our team of email experts will ensure your email systems are managed properly and efficiently. We’ll help you stay on top of potential vulnerabilities and reduce unnecessary costs (like eliminating the email accounts of former employees). We will also work on implementing DMARC and DKIM policies to maximize the deliverability of your emails. Multi-factor authentication is also a critical piece of email management.
Remote Monitoring + Maintenance (RMM)
With our Remote Monitoring and Maintenance (RMM) agent, we monitor your systems 24/7 to ensure your uptime. Not only do we monitor for updates, but we proactively guard your workstations against any potential threats or vulnerabilities.
In Utah, data backups are critical for all business. Few business owners know that backups actually need to be monitored consistently to ensure they’re backing up correctly. At INTELITECHS, our systems are constantly monitoring backup files for errors, failures, and critical warnings. In doing so, we can ensure your backups are functioning properly so that when you need to use them, they’re available to save the day.
Spam filters do much more than just remove unwanted spam emails. They monitor what type of emails you receive and automatically remove unwanted threats. The Utah email management experts at INTELITECHS can even sandbox and detonate potential threats that come in as links or attachments. We can help eliminate spam, phishing attempts, CEO fraud/Business Email Compromise (BEC), and even email spoofing.
For businesses in Utah and the surrounding states, Managed Backups are equally important as your live data. We tell our customers that “we’re only as good as your last backup.” Ensuring that a business has reliable, regular backups is one of the most important things a managed IT provider can do. We not only monitor your backups, but we perform test restores of the data and the servers to ensure the backups work.
Get Started Today
We love chatting about how our Managed IT Services can help revolutionize your business. INTELITECHS is proud to serve clients in Utah, Arizona, Nevada, Idaho, Colorado, New Mexico, Wyoming, Oregon, and Washington.
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